Price Match Guarantee
Why No Sales at Revival Diamonds?
The process of purchasing an engagement ring, or any luxury item for that matter, can be quite intimidating. We understand this concern all too well. When it comes to buying jewelry, whether it's a gift or a personal indulgence, you shouldn't have to worry about whether you're getting the best deal. Unfortunately, traditional sales practices in the jewelry industry have left many customers frustrated, with feelings of buyer's remorse and a lack of trust.
At Revival Diamonds, we're committed to changing this narrative. We believe that buying jewelry should be a celebration of life's special moments, from engagements and anniversaries to birthdays and holidays. That's why we've chosen to do away with the negative associations attached to the diamond industry's sales tactics. We want to make your jewelry buying experience stress-free and enjoyable.
So, when you shop at Revival Diamonds, you can rest assured that you're receiving our most competitive pricing, regardless of the month or day of the year. We don't play the markup and markdown games you'll find elsewhere. In fact, we proudly proclaim from the rooftops: "No sale, no worries! Only GB 365 best prices, all year round!"
What Is 365?
At Revival Diamonds, we want your shopping experience to be transparent and straightforward. 365 is our pledge that you'll always find our jewelry at the best possible price, every day of the year, without the need for sales or discounts. Drawing from years of experience in the U.S. jewelry retail landscape, we're committed to eliminating the high-low pricing game commonly seen with most retailers. We believe in conducting our business with simplicity and honesty, ensuring that our pricing is clear and ethical.
Today, Revival Diamonds proudly stands as one of the few jewelry retailers that refrains from marking up prices only to later reduce them through sales. So, whenever you visit us, you'll encounter the best prices on our jewelry—365 days a year.
Our commitment to transparency goes beyond pricing. When you shop on our international websites, you can trust that all pricing is Delivered Duty Paid (DDP). This means that the price you see covers the item's cost as well as any applicable duties and taxes. Say goodbye to unexpected fees or charges at checkout.
To further enhance your satisfaction, we offer FREE FedEx UPS or USPS SHIPPING on all domestic and international shipments. This way, you can shop with confidence, knowing that the price you see is the price you pay, with no hidden fees or surprises.
How Do We Do It?
Our success in offering competitive prices stems from our partnerships with some of the world's premier manufacturers. Through direct sourcing of our lab-created diamonds and collaborations with top-notch jewelry manufacturers, we can eliminate middleman costs and pass on the savings to you. We source our lab-grown diamonds directly from highly reputable diamond growers with whom we've cultivated strong relationships over the years.
These laboratory-grown diamonds are then meticulously crafted into Revival Diamonds jewelry by expertly trained artisans. By managing our overhead wisely, consolidating global shipments, and securing robust contracts with our carriers and suppliers, we can confidently offer our customers the most competitive pricing available in the retail market today.
What Is Price Match?
Price Match is our assurance that you're getting the BEST possible PRICE for lab-grown diamonds in the market. If you believe that another U.S. retailer offers a similar diamond at a better price, we're ready to match it—simple as that. Since we source our lab-created diamonds directly from diamond growers, we can guarantee that our pricing is among the most competitive in the market today.
How Does Price Match Work?
A few key points to remember before requesting a Price Match:
- Price Match is applicable to loose diamonds only, and it's a complimentary service.
- Our Grown Brilliance Customer Service team consists of full-time employees who are dedicated to ensuring fair evaluations of Price Match requests.
- Our Customer Service team doesn't operate on commissions, so they have no incentive to steer you toward GB diamonds. They'll assess your request fairly and ensure accuracy in the match.
To begin, compare our loose diamonds with those of another retailer, making sure to match the same quality attributes. These include the 4 Cs: Carat weight, Cut (including shape), Color, and Clarity. All four diamond characteristics must align between the compared diamonds. Ensure that the diamond you're evaluating is offered on a legitimate retailer's public-facing website, not from a private seller.
If you find our diamond priced higher for identical parameters, please contact us at email@example.com or call us at 877-476-9627. One of our qualified agents will gladly assist you. If all criteria are met and our price is higher, we'll match the lower price you've found. That's a promise!
Why Only Price Match on Loose Diamonds?
Each piece of handcrafted jewelry is unique, varying in style, carat total weight, gold weight, dimensions, and craftsmanship. This uniqueness extends to diamond setting techniques, the number of polishing cycles, and rhodium plating thickness, among other factors. It's impossible to make an equitable comparison between such unique pieces. To simplify matters, we do not offer price matching on finished jewelry.
Rest assured that with our expert bench jewelers, meticulous setting techniques, and rigorous quality control procedures, you'll receive exceptional value and beauty in every piece of Revival Diamonds lab-created diamond jewelry. We prioritize your satisfaction, and we're dedicated to ensuring that your special piece exceeds your expectations. If, by any chance, you're dissatisfied with our jewelry, please reach out to us at firstname.lastname@example.org or call 877-476-9627 with your concerns. Our team is here to address your questions.
Price Match Guarantee Terms & Conditions
- Price Match is available exclusively for loose lab-grown diamonds, not finished jewelry pieces. Diamonds eligible for setting in our Design Your Engagement Ring section also qualify for Price Match review.
- The competing price must be publicly visible and cannot be part of a unique or individual sale. Diamond marketplaces that aggregate listings from various retailers are ineligible for the Price Match program.
- The two lab-created diamonds being compared must possess identical attributes in carat weight, cut, color, clarity, and shape. Grown Brilliance agents will exercise sole discretion in determining whether the diamonds are comparable.
- The Price Match Guarantee applies only before completing your purchase with us. We will not issue a partial refund for a Price Match requested after the purchase is finalized.
- To verify compared pricing, you must provide our diamond consultants with a link to the competitor's diamond. All Price Match requests must be submitted via email to email@example.com.
- The competing diamond must be available from a legitimate certified retailer, not an individual or private seller. The Price Match Guarantee is not valid for resale or commercial purposes.
- The lower price must be valid at the time of verification by Grown Brilliance. Expired offers or prices will not be considered.
- Pricing of the competitor's diamond must be in USD.
- The competitor's diamond must be available for purchase at the time of comparison and must be in stock.
- Special promotions by the competitor, including rebates, gift certificates, bundled products, and "buy one, get one" offers, do not qualify for the Price Match Guarantee.
- Pawn shops and auctions (both online and brick-and-mortar) are not eligible for the Price Match Guarantee.
- The Price Match Guarantee cannot be combined with any influencer or affiliate partner offers, including coupons, loyalty programs, rebates, or rewards partnerships.
- Evaluation of Price Match requests by our agents may take up to two (2) business days. Customers will be notified of the decision, and if a Price Match is approved, a one-time coupon code matching the price will be issued via email.