Lab Grown Diamond FAQs
Frequently Asked Questions at Revival Diamond
Have questions for us? Check out our FAQs below for quick assistance! Alternatively, you can always reach out to us at email@example.com.
About Our Lab-Grown Diamonds & Jewelry
Do you offer mined diamonds, or only lab-grown?
We are proud to exclusively offer ethically-sourced, affordable lab-grown diamonds on our website.
What is a lab-grown diamond?
A lab-grown diamond, also known as man-made, lab-created, cultured, or cultivated diamond, is created in a controlled laboratory environment rather than mined underground. This process is human-controlled, making it an impeccable and cost-effective alternative to mined diamonds. Learn more about lab-grown diamonds here.
Are lab-grown diamonds real diamonds?
Lab-grown diamonds are genuine diamonds in every aspect. They share identical physical, chemical, optical, and atomic properties with mined diamonds, differing only in their place of origin, being created above ground. Lab-grown diamonds are undeniably real diamonds. In contrast, diamond simulants like moissanites and cubic zirconia lack the same chemical and physical properties as mined diamonds and are not genuine diamonds. Learn more about lab-grown diamonds here.
How are lab-grown diamonds created?
Lab-grown diamonds begin with a diamond 'seed' cultivated in a carbon-rich environment within a sophisticated growth chamber. Utilizing our exclusive growth technique, the seed transforms into a rough diamond. Skilled craftsmen then plan, laser-cut, polish, and finish the diamond, mirroring the process for mined diamonds, resulting in a stunning, sparkling gemstone. Learn more about lab-grown diamonds here.
Are your lab-grown diamonds ethically-sourced?
Yes, our lab-grown diamonds are ethically-sourced. Being man-made in our controlled laboratory setting, they are 100% conflict-free and do not involve the excavation of tons of earth. We adhere to all local labor laws, including child labor regulations, ensuring that our lab-grown diamond production is free from supporting violence, warlords, corrupt governments, or any other human rights abuses. Learn more about lab-grown diamonds here.
How do you indicate carat total weight, and what are the tolerances?
We display all our diamond carat total weights (ctw) as fractions in the product name and also as decimals in the product details. These fractions follow the Federal Trade Commission guidelines for diamond fractions and industry best practices. For details on our diamond carat total weight (ctw) tolerances, please click here.
Do you certify the lab-grown diamonds?
We provide a certification card from one of the world's most reputable independent certification companies, including IGI (International Gemological Institute) and GIA (Gemological Institute of America), for all center stones purchased through our Design Your Ring program. Certification cards are also provided for all other jewelry containing a center stone (or matched pairs) of 3/4 carat or larger. Learn more about lab-grown diamonds here.
What does HPHT and CVD mean in lab-grown diamonds?
- HPHT stands for High Pressure High Temperature.
- CVD stands for Chemical Vapor Deposition. Learn more about lab-grown diamonds here.
Are your lab-grown diamonds laser inscribed?
Yes, we laser inscribe all lab-grown diamonds that are 0.50 carats and larger.
Can I buy a loose lab-grown diamond?
Absolutely! We offer thousands of loose diamonds available for purchase. Additionally, our robust filters can help you find the perfect one for your needs. Search for your ideal diamond here.
How do you match the side stones to the center stones?
Our diamond experts match side stones based on the quality of the center diamond you select. For jewelry designed by us, the product page typically displays the quality of the side diamonds.
What metal types do you offer?
Our jewelry is expertly crafted in 14K gold or platinum. Most gold items are available in white, yellow, and rose gold color options. You can select your preferred metal type and color on the product page for all items.
Are all white gold rings rhodium plated?
Yes, we use rhodium plating on our white metals, such as white gold. Rhodium plating enhances the metal's luster and durability, providing a smooth, shiny finish to the jewelry. This practice is standard in the jewelry industry.
Is the jewelry stamped?
Yes, we comply with the National Stamping Act's legal requirement to stamp silver and gold jewelry. We adhere to the Federal Trade Commission's stamping guidelines, which indicate the metal quality and our trademark. For instance, a 14-karat gold item is stamped as 14K, and most of our jewelry features the GB stamp for Grown Brilliance. Jewelry containing lab-grown diamonds also includes LGD in the stamp. The stamp is typically located inside the ring band, either on the right or left side. If it's not visible to the naked eye, we recommend using a magnifier or jeweler's loupe.
Can I engrave my ring?
Many of our engagement rings and wedding bands can be engraved. If engraving is available for an engagement ring, you'll find the option to add it on the product page or in the shopping cart, possibly with a small fee.
About Revival Diamond
Who is Revival Diamond?
With over 40 years of knowledge and experience in the jewelry industry, we recognized the unique opportunity and pressing need for an alternative to traditionally mined diamonds. We established a brand that excels in every aspect of our commitment to quality, ethics, product integrity, design, and value. Learn more about us here.
What organizations do you support?
We proudly support SRMD Love and Care USA (SRLC USA), which has impacted over 10 million lives in more than 100 cities worldwide through its distinctive 10-care program. A portion of our proceeds contributes to this esteemed organization. For further details, please visit our Commitment to Society page here.
Orders & Payments
Are your prices in US Dollars?
We display all our prices, including duties, taxes, and shipping fees, in local currency based on the country. You can switch to your local language and currency by clicking on the flag icon in the upper right-hand corner of the site and selecting your preferred country.
Do I have to pay tax?
We collect taxes from customers where required. We do not profit from these taxes and directly remit them to the states that mandate their collection. Any applicable taxes will be clearly calculated and displayed during checkout.
What payment methods do you accept?
We accept all major US credit cards, PayPal, Apple Pay, and Google Pay. For your convenience, we also offer the option of Bank Wire Transfer. Additionally, we provide financing through Affirm, with low monthly payments and rates starting from 0% APR.
Do you offer financing?
Yes, we offer financing through Affirm. If you qualify, you can benefit from low monthly payments and rates as low as 0% APR. During checkout, select Affirm as your payment method, create an account, and answer a few questions. Immediate approval notifications will be provided, and all subsequent monthly payments and financing terms will be managed through your Affirm account.
Can I make a purchase if I'm outside of the United States?
Absolutely! We currently ship to the 50 U.S. states, Canada, England, Australia, and several other international destinations. For the complete list of countries we ship to, click here. All US and international orders are shipped via FedEx, while military APO/FPO addresses are shipped via the United States Postal Service (USPS). We are continuously expanding our international destinations, so be sure to check for updates.
Shipping & Delivery
How long does it take to ship my order?
Each item falls into either the In-Stock or Made-to-Order category. In-stock items typically ship within four (4) business days after you place your order. Made-to-Order items take approximately two (2) weeks to create before being shipped to you. To find the estimated shipping date for your configured jewelry, check the product detail page.
What does your packaging look like?
All our items are elegantly presented in stylish jewelry boxes suitable for gifting. To prevent theft or other issues, our shipping packages do not feature any mention of Grown Brilliance, diamonds, or jewelry.
What shipping methods do you offer?
For US orders, we provide FREE FedEx 2Day shipping for all items, with the option to upgrade to FedEx Priority Overnight for a nominal additional charge. Shipments to domestic or international military bases via APO/FPO addresses are shipped for FREE using USPS Priority Mail.
For international orders, including shipments to Canada, England, and Australia, we offer FREE shipping via FedEx International Economy, which takes two to five (2-5) days to arrive after shipping. Full details on our shipping policies can be found here.
Do you offer Saturday Delivery?
At this time, we do not offer Saturday Delivery. For comprehensive shipping information, click here.
Do you ship internationally?
Absolutely! We currently ship to Canada, England, Australia, and several other international destinations. For a complete list of countries we ship to, click here. All US and international orders are shipped via FedEx International Economy, which typically takes two to five (2-5) days to arrive after shipping. We are continuously expanding our international destinations, so stay updated for new additions.
Can I cancel or change my order?
Once your payment is processed, we are unable to make any changes to your order, including altering the item, metal color, carat weight, ring size, or billing and shipping addresses. However, you may cancel made-to-order items within 24 hours of placing the order.
Returns, Warranty, Repairs
What is your return policy?
We offer a complimentary 30-day return policy with FREE return shipping via FedEx, ensuring you have ample time to ensure your purchase meets your expectations. If, for any reason, you are not entirely satisfied with your order, you can return it within 30 days from the shipment date for a full refund to your original payment method.
Do you offer a warranty on the jewelry?
Yes, we are fully committed to the quality and integrity of our gemstones and jewelry. We provide a free Lifetime Manufacturing Warranty, guaranteeing that all jewelry is free from manufacturing defects in materials and workmanship at the time of delivery. Furthermore, the optical properties of gemstones are guaranteed never to fade or cloud over time. You can review our comprehensive warranty policy here.
Can I resize my ring?
For US customers, we offer free ring resizing after your initial purchase and up to one resizing per year thereafter. However, for international customers, we do not provide free ring resizing. Nevertheless, you have the option to return the incorrectly sized ring within 30 days of purchase and reorder the correct size. Full details can be found here.
Do you offer repairs if something happens to my jewelry?
While diamonds and jewelry are durable, they are not invulnerable to wear and tear. If your jewelry requires repairs due to unforeseen circumstances, we are here to assist you. To initiate a repair, please begin the process here.
Jewelry Care and Fit
How do I determine my ring size?
How should I clean and care for my lab-grown diamond jewelry?
Cleaning your lab-grown diamond jewelry is similar to caring for other fine jewelry. A simple method involves using a mild dish soap and warm water, gently scrubbing the jewelry with a soft cloth or soft-bristle toothbrush. Rinse thoroughly and allow it to air dry on a soft cloth. Alternatively, you may consider using an ultrasonic jewelry cleaner. To simplify your jewelry cleaning process, you can also explore our jewelry cleaning kit here.
Contact Revival Diamond
Can I speak to someone directly?
Absolutely! We are excited to assist you with your jewelry inquiries. You can contact us via phone, email, or live chat. Our customer service team is available every day (excluding U.S. Holidays) from 9:00 AM to 6:00 PM ET.